Do Amazon and Createspace rip off Indie publishers with failure to correctly report sales?

Posted: September 20, 2014 in Uncategorized


Guest post by John. R. Clark, Managing Editor at AgeView Press

When AgeView Press Indie pubbed the book FLYING SOLO in May of 2012, the author, Jeanette Vaughan  immediately began tracking sales.   She heard from excited friends and family who immediately emailed when ordering their copies.  The first sales were off of Createspace’s e-store with the title ID number given to the author.   Then, through Amazon, a week later, when the book went live on the site.  Finally on Kindle, when the ebook format was completed.

ostrich head in the sand “Where, oh where are my royalties?”

Initially, things appeared kosher.    People exclaiming that they had ordered the book, were showing up within a day or two on the electronic royalty reports with a reasaonable accuracy.    But by June and July, sales descrepencies were noted by the author from customers claiming that they had purchased the book directly through Amazon, not an Amazon affiliate.    Many of these sales…

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  1. I am dealing with this exact same thing. Tons of readers of Cult Child are messaging me yet my September says on CreatSpace show 2. But royalties reflect much more. I went to do a channel report so I could see a breakdown of sales by channel. Still showed – only two hard copy sales, way below what should have matched my royalty amount. and CreatSpace really need to work on this reporting system. It makes it easy for them screw us authors over because not every single buyer/reader contacts us. So how can we possibly track sale if Amazon/Kindle are not properly reporting. It’s definitely a big issue.


    • I agree. Please let me know if you find a solution. I’ve heard that Amazon can be very difficult to deal with. ~ Dennis

      Liked by 1 person

      • Amazon, in my experience, has good customer service but their royalty reporting sucks. I will get checks from kindle I didnt expect with no breakdown of where exactly the royalties are from except that they are always overseas royalties. There is no way to download a detailed sales excel report like their publisher, CreateSpace, provides.

        KDP is paying royalties 2 months behind. For instance, i got a check this month for overseas royalties from Sept/Oct 2014. As a writer I would like to see, for marketing purposes, a breakdown of those sales, what countries are buying how many, how much if it is from lending, how many are Prime free dowloads, etc. But their Kindle reporting system is not set up that way.

        So as of now, I’m mainly just tracking royalties like this:

        All US/Canada royalties are set up to direct deposit onto a Netspend card (because they give routing/bank numbers) and they are logged in one column on a spreadsheet I made myself. When I get checks, I log them in a separate column as overseas and KDP so I can see the difference.

        I can tell you this, a lot more people read overseas than in America and Canada – ode to television.


  2. NZFiend says:

    And does the recording industry rip off its artists?
    Of course it does.
    Of course they do.
    I know artists whom get no royalty payments after five or six years, even though I personally have purchased brand new releases of their old work.

    So, even if I was the only person to have purchased their copyrighted work, they should still get a nominal payment.

    They haven’t. I just asked.

    Liked by 1 person

  3. NZFiend says:

    But you know what Dennis? I made up for AMAZONS ripping you off. I got the New Zealand library to buy a real life hard copy. Much harder to lose during accountancy procedures….


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